Capabilities
Upstate has built its business on delivering high quality, accurate results on-time and within budget. Upstates standard turnaround time of 10 days is among the industries fastest.
Upstate utilizes the Omega LIMS (Laboratory Information Management System), which integrates all the phases of the laboratory from sample login to extraction and analysis to laboratory management. Upstate has the flexibility to offer its clients customized electronic data deliverables, as well as compliant and legally defensible data in formats to meet client needs.
Upstate has the North-east's largest field sampling group, a highly experienced team that offers clients services ranging from the development of simple to complex sampling programs through physical sample collection from one or more locations.
Upstate provides every client with a typed chain of custody, pre-labeled sample containers (including preservatives, if necessary), and storage/shipping coolers when required.
Upstate can provide pick-up or courier services for clients who perform their own sampling.
Electronic Data Control
Upstate Labs. Inc. has a sophisticated networking data information system designed by our own personnel specific to a laboratory environment. Samples are processed and entered on a computerized system. From that point on, each division has access to information pertinent to their area's needs. All information is archives and stored in a secure area for easy access. Computerization is the most efficient and cost-effective way of achieving the clients needs.
Additionally, with advancement of time, our experience will be benefiting our clientele by offering a personally-designed system for our clients to meet their business needs.
Service
Success in our business is a measure of the following:
Accurate, dependable service.
Well trained, professional staff.
Response times 24 hrs/day - 7days/week.
Strong administrative & management staff.
Adapting to an ever-changing market.
Competetive pricing.
Keeping with the above points has allowed Upstate Laboratories to become one of the largest independent, service-minded, environmental laboratories.